65 Woodside Dr, Palm Coast, FL 32164 Monday–Friday, 10:00 AM – 5:00 PM
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Legal

Terms & Conditions

Terms and Conditions — Level X Flooring

Last Updated: November 11, 2026

1. Agreement to Terms

These Terms and Conditions govern your use of the website levelxflooring.site and the services provided by Level X Flooring LLC ("we," "us," or "our"). By accessing our website or opting into our SMS and email communication programs, you agree to these Terms and our Privacy Policy.

2. Program Description

Level X Flooring LLC provides flooring contracting and installation services. We may send SMS and email messages to users who have explicitly opted in. These messages may include:

  • Project status updates.
  • Appointment confirmations and reminders.
  • Transactional updates related to your project.

3. SMS Consent and Opt-In

By providing your phone number and opting in through the contact form at levelxflooring.site/contact, you authorize Level X Flooring LLC to send text messages to your mobile number. Transactional consent and marketing consent are collected with separate, unchecked checkboxes.

Transactional checkbox: “By checking this box, I consent to receive transactional messages related to my account, project, or services I have requested from Level X Flooring LLC. These messages may include appointment reminders, quote follow-ups, install scheduling, and project notifications among others. Message frequency may vary. Message & Data rates may apply. Reply HELP for help or STOP to opt-out.”

Marketing checkbox: “By checking this box, I consent to receive marketing and promotional messages, including special offers, discounts, new product updates among others from Level X Flooring LLC. Message frequency may vary. Message & Data rates may apply. Reply HELP for help or STOP to opt-out.”

Consent is not a condition of purchase: You are not required to opt into SMS marketing to receive our services.

Message frequency varies based on your interaction with our team.

4. Opt-Out Instructions

You can cancel the SMS service at any time. Just text "STOP" to 386-222-3980.

After you send the SMS message "STOP," we will send you one final SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from this program unless you opt back in.

5. Help and Support

If you are experiencing issues with the messaging program, you can reply with the keyword "HELP" for more assistance, or you can get help directly at [email protected] or by calling 386-222-3980 during our business hours: Monday – Friday, 10:00 AM – 5:00 PM.

6. Message and Data Rates

As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

7. Carrier Disclaimer

T-Mobile and other mobile carriers are not liable for delayed or undelivered messages.

8. Age Restriction

You must be 18 years of age or older to use this SMS service. By opting in, you confirm that you meet this age requirement.

9. Privacy Policy

Your use of the messaging program is also governed by our Privacy Policy, which ensures that your mobile information is not shared with third parties for marketing purposes.

10. Limitation of Liability

Level X Flooring LLC shall not be held liable for any delays in the receipt of any SMS messages, as delivery is subject to effective transmission from your network operator.

11. Contact Information

Questions about these Terms can be sent to:

Level X Flooring LLC
Address: 65 Woodside Dr
Palm Coast, FL 32164

Business Hours: Monday – Friday, 10:00 AM – 5:00 PM

Phone: 386-222-3980

Email: [email protected]

12. SMS Program Terms

  • Program Name: Level X Flooring Notifications
  • Program Description: You will receive transactional messages including appointment confirmations, reminders, quote follow-ups, install scheduling, and project-related notifications from Level X Flooring LLC. Marketing and promotional messages, including special offers, discounts, and new product updates, are sent only if you check the separate marketing checkbox.
  • Age Requirement: You must be 18 years of age or older to use this SMS service.
  • Cancellation: You can cancel the SMS service at any time. Simply text "STOP" to 386-222-3980. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
  • Carrier Liability: Carriers are not liable for delayed or undelivered messages.
  • Message and Data Rates: Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.
  • Privacy Policy: For privacy-related inquiries, please refer to our Privacy Policy.